information about summerland

Frequently Asked questions

Read through our answers to our frequently asked questions about Summerland Support, our services, and the NDIS.

We are a registered NDIS provider, providing services in the Lismore, Richmond Valley, and Kyogle Council areas. We provide a range of high-quality support services delivered by our team of professional and compassionate staff, trained in all aspects of disability support, aged care, support coordination, and liaising with the NDIS. We also help facilitate and provide capacity building services such as life skills training and social support.

Yes, all our initial consultations are free. To figure out if we can best support your needs, we can talk over the phone, video call, or face to face to ensure you are a good match for our services. 

Unfortunately, our services are in high demand and there may be instances where we may be unable to assist. However, we may be able to help find other services through our support coordination service.

Yes , all the services we offer are funded by the NDIS. However, if you feel you qualify for the NDIS, we can have a conversation to help to guide you through the application process as part of our support coordination service.
We offer a range of services including, Everyday Support, Capacity Building, Support Coordination and Supported Independent Living. Click on each of the links to learn more.
All of our services are funded by the NDIS and as such, there are no out of pocket costs for NDIS funded services.
We work with all our participants to ensure the times they receive support suit their needs and schedule.
We provide services in the Lismore, Richmond Valley, and Kyogle Council areas. If you live just outside of these areas we can discuss further to see if we can help.
Anyone who is eligible for the NDIS. We provide support services for younger people, the elderly, and others who may need additional support for living independently.
We work on an individual case by case basis, but it may be feasible to provide Supported Independent Living support to multiple residents living in the same place. Talk to our friendly team to discuss options.
If your NDIS Plan includes Support Coordination our expert team can assist with reviewing your plan, identifying and linking you to appropriate supports, and making sure your plan suits your needs. We advise how to access services, build capacity and navigate the NDIS system. Click here to find out more about support coordination.
The disability support pension or payment is separate from the NDIS, but it is not uncommon for people to be eligible for both programs.. If you believe you are eligible for the NDIS, please contact us for a free consultation.

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Contact Us for a free consultation

See a question we haven’t covered? Talk to the team at Summerland Support for a free, no-obligation consultation and we’ll answer your questions as best we can. We’re here to answer all your questions about the NDIS, funding, and support plans.